Our service users are diverse in age, background and culture. TRU provides rehabilitation for adults who demonstrate rehabilitation potential and engage in TRU rehabilitation systems and strategies. We encourage prospective service users, their family/ carers and external support team to visit TRU. This may include a tour of residential units, vocational sites and an opportunity to experience the TRU environment. Each client participates in a transparent referral and admission process which takes into consideration an individual’s physical, mental and emotional condition. Each client’s needs and goals are clearly defined in order to design an effective plan from admission to discharge.